Portfolio

A few things I've shipped: pipelines, bots, MDM, and glue that saved real time.

  • SaaS Operations Automation

    Python and Lambda jobs that handle the annoying SaaS chores: badges, VPN hooks, and talking to twenty-plus tools so humans don't have to.

    Python AWS Lambda Bash REST APIs

  • CI/CD Infrastructure Pipelines

    GitHub Actions plus Terraform so infra changes look like pull requests, not midnight SSH. Same idea across dev, staging, and prod.

    GitHub Actions Terraform AWS IaC

  • JAMF MDM Architecture

    Full JAMF Pro setup for Mac onboarding and offboarding, tied into asset tracking so we knew what existed and who had it.

    JAMF Pro Bash Python MDM

  • Jira Service Desk Rebuild

    Rebuilt our service desk so requests land in the right queue and Confluence answers show up before someone pings you. Resolution time dropped about 20%.

    Jira Confluence Automation Rules ScriptRunner

  • Dynamic Check-in System

    FastAPI service hooked to Kisi so visitors get temporary door access without someone copying keys by hand.

    FastAPI Python Kisi API REST APIs

  • Slack Offboarding Automation Bot

    A Lambda Slack bot that walks leavers through device return and opens the right Jira tasks. Return rates on hardware got noticeably better (think on the order of 40%).

    AWS Lambda Python Slack API Jira API