Precious Agaga

Selected work

Portfolio

A few things I've shipped: pipelines, bots, MDM, and glue that saved real time.

  1. SaaS Operations Automation

    Python and Lambda jobs that handle the annoying SaaS chores: badges, VPN hooks, and talking to twenty-plus tools so humans don't have to.

    • Python
    • AWS Lambda
    • Bash
    • REST APIs

  2. CI/CD Infrastructure Pipelines

    GitHub Actions plus Terraform so infra changes look like pull requests, not midnight SSH. Same idea across dev, staging, and prod.

    • GitHub Actions
    • Terraform
    • AWS
    • IaC

  3. JAMF MDM Architecture

    Full JAMF Pro setup for Mac onboarding and offboarding, tied into asset tracking so we knew what existed and who had it.

    • JAMF Pro
    • Bash
    • Python
    • MDM

  4. Jira Service Desk Rebuild

    Rebuilt our service desk so requests land in the right queue and Confluence answers show up before someone pings you. Resolution time dropped about 20%.

    • Jira
    • Confluence
    • Automation Rules
    • ScriptRunner

  5. Dynamic Check-in System

    FastAPI service hooked to Kisi so visitors get temporary door access without someone copying keys by hand.

    • FastAPI
    • Python
    • Kisi API
    • REST APIs

  6. Slack Offboarding Automation Bot

    A Lambda Slack bot that walks leavers through device return and opens the right Jira tasks. Return rates on hardware got noticeably better (think on the order of 40%).

    • AWS Lambda
    • Python
    • Slack API
    • Jira API